Hi,
I just bought a digital camera for my son, the fist part of May. When we went to charge the camera, the wall adapter would not work.
We did hook it up to the computer via, the USB cable and the camera was able to charge the battery.
I sent and email to Vivitar, a few times, prior to getting a response. Finally, this is the response I received:
From: digitalcameras
To: Geoffrey Cole
Sent: Sat, May 21, 2011 8:43:34 AM
Subject: RE: ViviCam X029
Dear Geoffrey,
Thank you for getting back with the required information.
We would like to inform that we will escalate the issue to the concerned department and will be sending the AC adapter to you.
Please note that this process may take 3-4 weeks. We appreciate your patience in this regard.
Please feel free to contact us for further assistance.
Thank you for using Sakar International, the leader in technology.
Sincerely,
Adam
The Sakar International Team
http://www.sakar.com/
1-877-397-8200
Unfortunately, Today I got this email:
From: digitalcameras
To: Geoffrey Cole
Sent: Sun, May 29, 2011 4:04:23 PM
Subject: RE: ViviCam X029
Dear Geoffrey,
Thank you for contacting us with your inquiry regarding the AC adapter for the ViviCam X029.
We request you to contact any local stores to purchase the AC adapter for the camera.
Please feel free to contact us for further assistance.
Thank you for using Sakar International, the leader in technology.
Sincerely,
Adam
The Sakar International Team
http://www.sakar.com/
1-877-397-8200
This upset me, and I returned a response:
Re: ViviCam X029
From:
Geoffrey Cole
Add to Contacts
To: digitalcameras
Purchase!! Heck I just bought the thing and the charger does not work!!
Why should I have to go out and purchase one??
Geoff Cole
I feel the company owes a better response than that.
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