I am hoping that you will follow up on this issue or that you might give me some idea where I can go for help. I am one of a multitude of passengers who have tried to fly on Yellow Air Taxi from Fort Lauderdale to the Bahamas. Yellow Air Taxi cancels flights, promises reimbursement for flights on other airlines then never delivers. In my case, I was scheduled to fly FLL to MHH on December 30, 2010, my flight was cancelled due to pilot injury. I had to book a flight on Continental. Beth, the owner of Yellow Air Taxi, personally told me my reimbursement would be sent to me the following week. As of today, March 24, 2011, I have not received any communication from Beth or Yellow Air Taxi. I have called repeatedly since mid January. I either get an answering machine or someone else in the office who states she will give Beth the message. In speaking with the woman who answers the telephone it appears that there are many people calling her with complaints and Beth does not return the calls. My hope isto have a consumer advocate that might be able to follow up on this and get Beth to own up to her responsibility to the consumers who trusted Yellow Air Taxi for service to and from the Bahamas?
Thank you for your consideration with this issue,
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