Whirlpool Complaint

Repair Service For Products Under Warranty--Better Be Prepared For Waiting Awhil

- Wisconsin
I recently bought a Whirlpool gas dryer. One day, without warning, the dryer would not go into the drying mode once you pushed the button even though you could hear the power going on.

I called to get repair service for my warrantied product but they do not have an opening till next week. They gave me a number of a local repair service and they said they wouldn't be in my area for two weeks.

On top of that the person who answered the customer support line told me that it's not a perfect world and not every product is perfect after it comes out of the factory.
What a way to instill consumer confidence. I am buying a competitor next time.

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