In 2005 my wife went to the Eye Guys for Lasix Surgery to correct her vision problem. Financing was available for the surgery. It was provided through Well Fargo Financial. The plan was supposed to be free of any finance charges. Which is why we signed up for it. It would appear now that Wells Fargo designed the plan to make sure the principal would not be covered within the 2yr re-payment period. Resulting in our being hit with $956.00 in finance charges.
Which we were advised of when we received this months statement. Needless to say we are Irate and spoke to their customer service 800 number. They told us we should have been reading the fine print. The best they would do is cut the finance charge in half provide we paid the full amount of $1202.00 immediately. This conversation took place on August 15, 2007 the supposed end of the interest free period was August 7th. Since we NEVER missed a payment and had we known, would have gladly paid off the $700 balance rather then pay an additional $956 in unwarranted finance charges. Please take not that it was Wells Fargo who SET UP THE PAYMENTS.
Thank you,
Bill
Westbury, NY 11590
Read Next Complaint >>