Verizon Complaint

Verizon DSL Technical Support

- cottage city
Hi, November 2005 I signed up for Verizon DSL internet around November hopefully they have a record of the whole conversation.

I called the tech support we stayed on the phone for about a hour trying to set up the internet. I had it for about three weeks but did not use it because it did not work because my computer did not have an Ethernet connection hopefully it is in the notes to... Again he tried everything he told me several times that I could install a internal Ethernet card and that is simple and easy all you have to do is open the computer and just put in in. When I did that my computer was damaged when they gave me this advice to do it several time. Because I did not want to do it he even toled me he will ship one out. I guess they did not want me to cancel my service plus contract.My computer is damage it;s good for the garbage now. I would like them to fix my computer they had no right to tell me to do that and brake up my computer. Recently after the fact I found out they make USB external adapters now(they been had) that sounds simple all they had to do is tell me that I need this and I would have gotten it its external it runs for about 10.00 Dollars affordable. Now I currently borrow some one else computer . I want them to fix my computer they are suppose to be the professionals they properly do this to other people.

THEY WERE SELLING DELL COMPUTERS AROUND THE TIME THEY BROKE MY COMPUTER A SCAM THAT'S WHY THEY BROKE MY COMPUTER UP TO SELL ME THERES




They never responded to my question?



I HOPE YOU COULD HELP WITH THIS

Why around the time you had Dell computer promotions you broke up my computer?

Did you have a commission with Dell?

Were you getting paid from Dell to sell there Computers?

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Reader Comments:

Posted by rmarquez_19769 on 10/21/2007
If I were you I would call them again and tell them if they dont fix that problem you are going to call the Better Business Bureu and filed a complaint



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