Dealers over charge for services they later fail to perform we purchased a Honda Ridgeline 06 RTL model but the truck arrive with no navigation system. By this time all the paperwork was already sign and ready to go. The truck arrived a day after. We never received a refund or reduction in price we had given them $10,000.00 Down payment. Please help me, is this something that happens often or is this just happened to me. I don't know what to do. It's almost 4 months and we wanted to buy the navigation system, but at the dealer; they said that they don't sell the individual gps that you have to get it at time of purchase only. If i buy it after-market and something happens then the warranty would not cover it.
I deserve a refund and an written apology for misleading info and not complying with the contract.
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