USPS United States Postal Service Complaint

USPS Post Office

- Cottage City, MD
This letter is in reference to the post office leaving packages at my apt door after calling them and telling them not to.

On 4/10/07 called and spoke to postmaster told him I don't want any packages left at my apt door.

He replied & said he will let all mail carrier for this area know. The reason why 4/9/2007 my package was stolen due to mail carrier and post office keep leaving packages at my door. Even when I'm home they just leave it at the door & don't even knock. They don't care especially when the package does not have insurance on it. They also should not leave it cause some company don't offer there customer a option to put insurance on the package.

On 06/18/07 (2) boxed packages were stolen once again due to being left at my door in the hallway by a mail carrier and the post office. I don't mind going to the post office. Called local post office on 6/20/2007 told them again not to leave packages at my door while I was on the phone with them they were aware of it. They also said that the postmaster is no longer there he is on retirement also other people in the building have there packages left at there door. I said that's there preference not mine. The old postmaster would remember also he should have it in is notes or record. They think cause the old postmaster just left that they could continue to leave packages. Most of the time I'm at home to accept the packages when I'm not they get stolen from being left in the hallway. Also at the b postoffice they gave me the wrong number to report stolen mail .I guess so I won't tell on them cause they know what they did they gave me 202-636-2222. D called & talk with called 1800 usps number and got consumer affair number 202 636- spoke to brenda on 6/20/07.

She told me that the post office will have to reimburse me some of the cost since they left it at my door & because there was no insurance on it. Told me to write her a letter . She also kept me on hold she was talking to them in the brentwood office. She stated they are not suppose to leave any packages at my door I was suppose to get a slip.I hope they have all of this recorded through the phone.

Called again on 6/28/07 to check the status of it talked to brenda now she has changed her story saying that she did not know it was a call-in request & it should have been in writing. Now she is saying she can't help me she knew it all along. If she told me this first I would not have wrote her a letter she requested. She should not have told me that they will have to reimburse me. Stated that the funds will have to come from the post office money also she can't make them pay.

Called consumer affair again talked with ms she called post office 3 way talk with ms. P. Ms asked to speak to manager said will not be there until July 8, 2007.

I hope that you can help me with this cause the postoffice will continue to leave packages at my door they don't want to bring them back to the post office. Also new people

May come along do the same thing or they May forget.







I even contacted The District Court’s Alternative Dispute Resolution but Ms Moneke Kearney, Does not return there calls. I believe she’s currently hiding from them.

Also Ms Kearney postmaster at my local post office every time I have a package she makes a special trip along with the mail man to deliver my packages. I don’t mine the extra service as long as I get my packages the whole post office could come to. She got tired and stop coming along with the mail man. I believe she was just doing this to be funny.

Packages were stolen 3 boxed packages due to being left in
APT hallway. After telling post master not to leave any packages at my door. Read my blogs. I never said I was NOT getting packages that were hand delivered to me. Just being funny I don't care as long as I get my packages.

The Post office fees are increasing with no improved services. Also it cost .18 cents for delivery confirmation online. Also the post office & usps workers think that's a discount but to me it's NOT. My ink labels & paper are NOT FOR FREE. The post office are NOT scanning packages in upon receipt or when delivered. Even if you put insurance on a package it USELESS CAUSE THE PACKAGES COULD GET LOSE BEFORE DELIVERY. THEY do the same think when they come to your resident to pick up packages. ONCE AGAIN THIS IS NOT A DISCOUNT CAUSE PACKAGES CAN GET LOSE DAMAGE ETC. Also if packages get lose you will get nothing but excuses.

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Reader Comments:

Posted by TND100 on 10/14/2007
Now I'm scare to put my mail in any usps blue box even a letter I will
> have to go in and get a receipt for it. Also I'm force to pay all my
> bills online even Rent through bill pay. I will longer even have the post office come to pick up my packages I will inconvenience my self and go to the post office.(cause they are not scanning packages) DON'T PUT anything in a post office box not even a letter.
>


Posted by nonnab123 on 10/15/2007
I read this entire account with mounting concern. Being the wife of a United Sates Postal Service career Rural Letter Carrier who has 50 years of service in, I am disappointed that you would even publish such an inflammatory and slanderous letter. In addition to being sadly lacking in decent grammar, it conspicuously lacks pertinent specifics, which begs numerous questions. Is the complainant elderly?, disabled?, on a small and fixed income?, living in a rural or city route area?, a "shut-in?, were the packages delivered by the "regular" or a "sub"?

Posted by TND100 on 10/15/2007
I'm did not post inflammatory and slanderous letter. Everything that I stated is what the post office has done to me. I pay GOOD MONEY for my stuff in those packages that got stolen.I'm entitle to get my packages. Someone is enjoying THEM. We are not in china so I can discuss my problems so other people will know. I see you have not had any problems with the post office. you can't obviously relate. THEY WERE TOLD NOT TO LEAVE ANY PACKAGES BUT FAILED TO COMPLY. THEY ONLY PROTECT THEMSELVES AND CARELESS ABOUT OTHERS. THEY NEVER LEAVE PACKAGES AT MY DOOR WHEN IT HAS INSURANCE ON IT NEVER.
IT SHOULD NOT MATTER WHERE I LIVE I'M ENTITLE TO MY PACKAGES. THEY WERE WARNED BUT FAILED TO LISTEN.


Posted by foolish on 02/10/2008
USPS person it's not wrong for them to have this statement published and thank goodness they expressed their problems with the issue at hand. See government really does not have a listening ear to hear with so Good for this person to expose your departments stupidity!!

Posted by siyahambaleopard on 07/14/2011
Nearly the same thing has happened to me. It's one thing to leave parcels on the door step of a single detached home, but to leave them in the hall of a multi-unit building is irresponsible. They used to leave a slip in my mailbox and let me know I can pick up the parcel at the post office. Now? They just drop it by the door. I've tried bringing it to the attention of my postmaster, to no avail. At this point I just have any parcels sent to my in-laws house, five miles out of town, a bigger inconvenience than going to pick them up at the post office.



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