Residence Inn by Marriott Complaint

I stayed at the Residence Inn at Alliance Airport, and when I laid down I quickly became wet from a urine soaked mattress that was cover with clean sheets and soaked into the sheets after I laid in the bed. We were not given another room, and my wife and I slept on the pull out couch with our son. I emailed the general manager pictures and she accused me of leaving the room in that condition and lied about the way the room was left, I haven't gotten a reply from the consumer care department at Marriott. I have been called a liar by house keeping and now the general manager. My wife and I don't appreciate being called liars and am near the point of contacting an attorney.

Read Next Complaint >>