February 1, 2008
I have been an Avon Representative for many years and in all that time I noticed that what matters most is consistency and reliability within the service you provide.
UPS has utterly surprised me with their service lately. The few that do not value who they represent or the service they are dependent to provide are spoiling it for the entire company. Believe you me I am not the only business person who is not satisfied with UPS.
Their attempt to reach the consumer and deliver the packages on time are flimsy. They leave the ticket in front of a private building as appose to actually buzzy you to see if they can deliver your products on time so you can deliver your products faithfully on time as you promised your clients. Or they just go up and ticket the door without knocking so they won't have to bring your seven boxed upstairs on a gloomy rainy day.
Have you any idea how embarrasssing, frustrating and unprofessional it is to depend on a company with such poor service. Again, in all fairness-the few are ruining it for a Company that HAD a good reputation.
Consumer with Ticket No. 925196029319
sincerely,
Mr. Domingo Reyes
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