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United American Insurance Co Complaint

Ripped Off By Insurance - Medical Insurance

- California - Napa
My husband and I were looking around for Insurance to cover him found a company call United American Insurance Co. everything sounded like what we needed. About 2 months ago I had to take him to the emergency for severe chest pains thought he was having heart attack. The hospital billed the insurance for emergency medical-chest pains which should have been covered under our policy, the insurance co came back and said it was outpatient expense and only paid 300.00 of a 6,000.00 bill. Now with all the x-rays and scans that he has had, we have discovered he has lung cancer. Our bills right now have totaled almost 10,000.00 for which they have paid 600.00 and our bills are mounting.

We have made numerous phone calls to them with no response. The agent who sold us the policy finally called us back saying she is no longer with the company because she didn't like what they doing.We are at our wits end. How do these companies get away with this. Please Help.

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Reader Comments:

Posted by chambersupport on 11/01/2007
Husand and wife, Did the hospital do any type of outpatient surgery? When you presented your bluish green cards did you also present your UA partners card at the same time. This makes a difference. God Bless


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