Tutor Vista Complaint

Tutor Vista Complaint - Online Tutoring

I subscribed Tutor Vista online tutoring for my 7th grader. Overall it was great and my son was able to improve his grade significantly but I have few complaints:

1. Though TutorVista claims unlimited tutoring, they actually have a limit of 60 hrs a month. 60 hrs of tutoring for $100 is not bad but they should not advertise unlimited tutoring.
2. Not all of Tutor Vista's tutors are great. There were few cases (1-2 times) where teachers were not able to answer questions asked.
3. Another complaint is that Tutor Vista has tutors divided into various grades. This creates problems sometimes.

I am still using their service and will keep using but if they can act on these complaints it will be great.

The best feature is that if you are going for vacation, you can turn your tutoring off and they will not charge for this period.

Someone in Tutor Vista, pls act on my complaints.


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Reader Comments:

Posted by vineet.d on 04/22/2010
I agree. I also complained them about this unlimited stuff. But don't you think 60hrs a month is more than sufficient for a single person. And you are paying only $100. Tutors are good though.

Posted by johns9316 on 05/04/2010
Hey Guys.......
complaint against TutorVista.They promised me unlimited tutoring but ended up giving me just 60 sessions/month.They should stop mentioning its unlimited sessions....But still its a good deal compared to the other sites which charge like 15-25 dollar/hour.They have an option of choosing a preferred tutor... thats really great!!!!!


Posted by antosanthu27 on 05/11/2010
For all of your information, in the Orientation process it has been clearly mentioned that your account will be renewed for the next month for the regular price and for all of them who complained about that, it is your damn mistake for being careless...


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