Approx 2 yrs ago I purchased trex for decking to be installed by carpenter. Home depot showed me three colors: beige grey & redwood. Having a cream colored home and natural wicker furniture & rug, I selected beige. Two mos. Later it turned dark grey. I complained to salesman at home depot to no avail. A few wks ago I found the contact on-line. I e-mailed the problem to trex. I received an answer asking if I picked winchester grey cause that color starts out as beige???? They said it is in the brochures which I was not showned at store. I then sent back an e-mail stating if they went out to buy a beige car and it turned grey, would they want to hear this answer? I asked for a rep to come see this mismatch, but have not heard since. Please help as I am on living on soc. Sec. And cannot afford to paint the house and buy new furniture to match the color change. I understanding it fading, but a complete color change? Thank you for any consideration you may give this problem pat henninger
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