Trails.com Complaint

Please be wary of using this web site (ihsadvantage.com) for hotel reservations. They charge your credit card immediately and charge a cancellation fee equal to a one night stay, even if you realize you are on the wrong web site and try to cancel immediately. Also, if you realize that you are going to be charged whether or not you stay, and try to "un"cancel the reservation they "cannot" do it.

It is not illegal, but it is,also, not consumer friendly, nor helpful. They do not merit our business.

Read Next Complaint >>