We own a 2005 Toyota Prius. Recently the steering made a grinding sound, and then broke completely, leaving the car utterly uncontrollable. Luckily no one was hurt in the failure, this time. We checked and found that Toyota had issued a recall for this exact failure, but they claim they had already repaired this car in 2006, obviously not. The repair bill is now topping $2300, as the air bag sensors were damaged when the steering sheared off in my wife's hands.
This car has been plagued with other issues, including a door lock system that randomly locks us out of the car while its parked in the garage, and headlights that cost $150/ each, and require removal of the entire front bumper to replace.
The car has less than 100k miles on it, has not been wrecked and is only driven around downtown Denver. I have owned 14 Toyotas in my life time, so I was a big fan, but the Prius has been the worst car I have ever owned.
My wife and I are currently looking for work, and this repair bill will put my family under! We need someone in our corner. Thanks in advance for your help.
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