After two years overseas working for US government I returned to US and opened a local checking account in Arlington with B of A. As suggested I put my CA Wells Fargo Check for $500 in the ATM. I also later deposited a check for over $6,000 from the Pentagon Federal Credit Union.
After waiting a week for the checks to clear I was kicked off the B of A website on 3/13/2011. Then, after hours of telephonic pleading I was told to contack "Risk" the next day. I contacted Wells Fargo and was told they mistakenly returned my check marked ALTER/FICT. They also said if I had B of A call they would straighten out the whole affair.
Contacting B of A's "risk department" I was told that since I was a new customer and had submitted a counterfiet check the "No longer wanted my business." This even though they accessed my 10 year credit account with B of a to charge me $12 for a returned check. They would not tell me when they would return the funds for over $6,00 that had cleared. They still have not returned the funds.
I went to the local bank branch with my evidence of wells fargo's mistake, including Wells'offer to pay my charges, but to no avail.
I was informed that the "risk department" is a third party contractor and no one at the bank has any authority over them or can over rule them. They did not know when I would get my money back. I have since had to go into my retirement account to cover my immediate expenses. I can't help thinking of the B of A bail out at taxpayer expense and wonder how many back executives had to go into their retirement? Of course they were not serving their country, they were using it and its taxpayers.
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