This guy's site needs to be restructured and/or shut down. The Rip Off Report is a money making machine and there is nothing positive about it for anyone other than Ed and his bank account. Anyone can post anything bad about your company, whether it's true or not. So if you are a business owner in a competitive market (especially if you're a consumer based online company like us), your competition can post a few negative comments that could severely impact your business. That's what happened to us. We spend over $500,000 a month to market our site and the ROR is severly impacting our business b/c a competitor is posting false claims on ROR. Ed has a search engine optimization (SEO) team to code his pages by placing a company's name in Meta tags among other SEO tricks (Big bold letters so that they come up first in search engines results when someone Googles your company. He knows that we are in a 'Google' age and he can and is making a ton of $$ from selling his ROR book for $19.95 and through extortion masked by 'donations' to 'bury' the posts about our company. I sent him a long and detailed email explaining the situation and asked politely for a way to resolve it. All I got in response was an auto-response stating that I could donate money if I wanted. This guy could care a less about consumer complaints...this is a big business for him all he cares about is free advertising and generating revenue. Really this guy and his site are not that far off from the Wendy's 'finger in the Chili' case.
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