It looks like on March 29, 2007 the Railroad Commission of Texas has issued an order that Atmos Energy Corporation can charge its customers some kind of a fee called WNA (Weather Normalization Adjustment) effective immediately. I found that out when I received my Atmos Energy bill this month. In the month of February 2007 my gas bill was $155.30 of which $120.64 was for my actual gas consumption of 14.0 MCF. In March 2007 I used less gas, about 12,3 MCF and that is $105.99. But Atmos Energy added a $101.75 charge they call WNA to my March 07 bill bringing my total bill to $253.80. When I called the company to get what I percived to be a big mistake corrected. Instead I received a stern answer : Pay it all or your service will be disconnected.
The company says that if the weather is warm and I use less gas they will adjust my bill by adding WNA to it; in this case $101.75. I used 2.0 MCF less gas and I am paying almost $100.00 more. I am still trying to understand why
Railroad commission would issue such an order. Whose side are they on?
Read Next Complaint >>