Resveratrolultra.Com Complaint

The 99 Cent Free Trial Offer You Cancel They Debit Your Account - Health Product Resveratrol

- florida
I ordered resveratrol from this web sight, after seeing their advertising, they had barbra walters and sixty minutes as their advertising trailer, it sounded good to me, so I tried their free trial, only 99 cents, what could I lose? I cancled it about a week later, bought it on the 8th may, canceled 5 days later, on the 25th I find a debit of 87.13 From this company, I called them, I spoke to several people, they told me I had 14 days to cancel my order, I told them I did, he asked for a confirmation number, I told him they didn't give me one, he said there was nothing he could do, I said, I want the money put back, he said he couldn't do that, I asked for a supervisor, he said he couldn't do that either, I hung up and called back, I asked for a supervisor, this time the woman told me that she couldn't do that, me and my wife called several times after that, and finally got jeff, a supervisor, I told him my problem, it was like I was talking to a well oiled machine, he couldn't do anything either, what this company is doing is nothing short of theft of working peoples money, I hung up the phone, and I thought, I didn't get a cancellation num, I called back and they gave me one, in my opinion, they are making a killing, using high profile people like barbra walters and sixty minutes, to take money from people, and from the run around I got, they do this every day I think, you could make a lot of money by not entering the cancellation num in their system, after 14 days your account is debited, and your screwed, they don't give you a cancellation num, but they will tell you they should have, but I had to call back to get this on #942138 call this company, just ask for a supervisor, I dare ya, 1-866-646-1003 ask for sam emp#10281 or gazel she wouldn't give me her num or supervisor jeff emp#3244169 tell them your at 1819 e timberview ln arlington Texas your name is alan weese tell them you want to talk about getting your money back, or you want to speak to a supervisor, then ask if you can send your product back, when it arrives, see what they say, thankyou, alan weese

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Reader Comments:

Posted by angelflightadventures on 06/10/2009
Basically the same thing happened to me. What can be done about this?!?

Posted by terrijacoby8 on 06/13/2009
I had ordered the free trial too. and long before the "trial" period was up, they took $87.13 from my account. Was told I called to cancel after the trial period. I did not receive the product unti 7 days after I orderd it. Money is still not in account. I think Barbra Walters should be told about this practice. I never got to talk to an american person. and they are very rude. I am writing the BBB, about their practices.

Posted by jmwest2 on 07/06/2009
The same thing happened to me. I ordered Antiage Resv offered a trial for 99 cents on 6/21. On 7/5, my credit card company called to ask if I authorized a charge of $87.13, which I had not. I spoke with the security and fraud dept. The charge was reversed, and this card was cancelled so the company could make no more charges to the account. I called Antiage Resv, and I may as well have been talking to a recording. My final words were: I am informing you that this unauthorized charge has been reversed by my credit card company, and my card has been cancelled so you cannot make anymore charges.
The very same thing happened with Dermapril Wrinkle Cream! I got the same run-a-round when I called them. BEWARE!!! I will never order anything again unless I know it to be a reputable company.


Posted by denacahill1946 on 08/13/2009
The same thing happened to me except they called me about 2 days after I received the product. I told the lady ,NO I didn't want to order more and I was not happy with the product. She did not give me a cancellation number nor did she tell me I needed one.And I was not told I had to call back again to cancel the order again. I called the company and to make a long story short I got the same run around too. I am so upset I know I will never again order from the internet again unless I check every thing .I wish I would have found this site BEFORE I ordered from this company ,they are total rip offs!!! I can't believe Barbara Walters promoted this company!



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