T-mobile Complaint

Tmobile selling defected phones - side kick slider

- haverhill
Back in the beginning of January I bought my daughter a side
kick slider two weeks into it the phone shut off by itself and came back on doubling her contacts.

This kept happing over and over. Come to find out there was a malfunction with the side kicks and they stopped selling them. They clam that the problem was fixed and the started selling them again. As it turns out they didn't fix the problem and it is still happening.

They said they would exchange the phone but they couldn't promise the phone would be new it may be kind of new. I asked if they could just fix hers and they said they cant promise if they would be able to. This makes no since just because the 14 days are over they wouldn't make any promises.

I paid good money for this phone I think the only reason there doing this is cause they know the problem wasn't fixed. There has to be something I can do they only give you 14 days cause they know that this problem happens on most of these phones around the 14th day I just don't know how these people get away with this and how they can get away with taking your new phone and giving you back a used one. They know the problem with the phone they admitted to it they should be selling it. What do I do

Read Next Complaint >>








Email Story   |   Comment on this Story



Read more consumer reviews from Complaint Catalog -> Phone/Network/Internet


Home    Consumer Resources    Browse Complaint Catalog       Terms & Conditions/Privacy Policy    Frequently Asked Questions

Copyright 2005-2011 Complaint.TV       Questions? E-mail us: admin@complaint.tv