IMAGINE IF YOU WILL: DRIVING DOWN A DARK ROAD, NO STREET LIGHTS ILLUMINATING THE ROAD, YOUR CHILD ALONG FOR THE RIDE, LISTENING TO THE RADIO, EXCITEMENT ABOUT THE UPCOMING HOLIDAYS, WHEN SUDDENLY EVERYTHING AROUND YOU IN PITCHED INTO COMPLETE DARKNESS. PANIC SLAMS INTO YOU, THE CAR IS STILL OPERATING, YOU INSTINCTIVELY HIT THE BRAKES, WONDERING WHAT HAS JUST HAPPENED. YOU PULL OFF THE ROAD, YOU POSE A SAFETY HAZARD TO YOURSELF AND OTHER DRIVERS, WHAT ELSE CAN YOU DO? YOU TURN THE BLINKER ON, BECAUSE ALL LIGHTS FUNCTION EXCEPT FOR YOUR HEADLIGHTS, AND BAM...JUST AS QUICKLY AS THEY GO OFF, THEY RETURN.
NO THIS IS NOT THE START OF SOME URBAN LEGEND OR SCARY STORY, THIS IS REAL LIFE. YOUR DAUGHTER PANICS, ALTHOUGH SHE IS ONLY 11 YRS OLD, YEARS AWAY FROM DRIVING, EVEN SHE CAN FIGURE OUT THAT NO HEADLIGHTS IS A BAD THING. YOU HEAD TO THE NEAREST AUTO PARTS STORE, HAVE THEM TEST YOUR BATTERY, NOTHING WRONG THERE, MUST BE A FLUKE. YOU ARE ABOUT 5 MINUTES FROM HOME, SMOOTH SAILING, EVERYTHING IS GOING WELL...WHEN THE HEADLIGHTS DECIDE THEY NO LONGER FEEL LIKE WORKING. YOU PULL OFF THE ROAD AGAIN, THANKFUL THAT YOU KNOW THIS ROAD SO WELL FROM TRAVELLING IT SO MANY TIMES. YOU MAKE IT HOME, 5 MINUTE RIDE TOOK 30 MINUTES, BUT YOU AND YOUR DAUGHTER ARE SAFE...
AS SOON AS YOU WALK THROUGH THE DOOR YOU DO WHAT THE AVERAGE PERSON WOULD DO, FIRE UP THE INTERNET AND CONDUCT YOUR OWN INVESTIGATION ABOUT THIS SITUATION. AFTER ALL, A CAR WITHOUT HEADLIGHTS CANNOT BE GOOD FOR ANYONE. OPEN SEARCH ENGINE, GOOGLE, TYPE "HEADLIGHT FAILURE" THE TOP 10 CHOICES OPEN UP TO FORD CROWN VICTORIA HEADLIGHTS FAIL. THIS IS AMAZING, GOOGLE KNEW THAT WAS THE CAR I WAS DRIVING WITHOUT ME TYPING IT IN, I'M AMAZED...THEN REALITY HITS ME, IT CAME UP BECAUSE I AM NOT THE FIRST PERSON WITH THIS PROBLEM. DIG A LITTLE DEEPER, NUMEROUS COMPLAINTS HAD BEEN FILED THROUGH THE NHTSA, AN INVESTIGATION WAS OPENED A YEAR AGO, AND CLOSED, WITH NO RESOLUTION. OKAY, THAT WAS A BLOW TO THE EGO, BUT IT WON'T FIX MY HEADLIGHTS, WHAT NEXT. LET'S LOOK UP THE CAUSE OF THE PROBLEM ALONG WITH THE SOLUTION...PROBLEM: RELAYS IN THE LIGHT CONTROL MODULE...SOLUTION FROM FORD: BUT A WHOLE NEW LCM (LIGHT CONTROL MODULE) FOR $511.00 PART ONLY. HAHAHA...HAVEN'T I PUT ENOUGH INTO THIS CAR, $30,000+...AND THE KICKER, THE CARS MILEAGE IS 39,000...
LET US FORGET FOR ONE MOMENT THAT THE ECONOMY SUCKS AND THE AVERAGE PERSON CANNOT THROW 5 BILLS ON THE COUNTER (LESS THAN 2 WEEKS TILL CHRISTMAS TOO)...LET US LOOK AT IT WHILE INCORPORATING A LITTLE COMMON SENSE...NO HEADLIGHT=SAFETY ISSUE. HOW CAN THE NHTSA BEGIN TO JUSTIFY CLOSING THIS COMPLAINT WITHOUT RECTIFYING IT. I SHOULD BE RESPONSIBLE FOR A MANUFACTURING DEFECT? THE ISSUE WITH THIS PART, THE AMPS FOR THE RELAYS ARE TOO LOW, MAKE FORD REPLACE THEM. HOLD FORD ACCOUNTABLE...THEY DID TOYOTA...IS IT BECAUSE NO ONE HAS DIED YET BECAUSE OF THIS ISSUE? HOW CAN THE NHTSA PUT SO LITTLE VALUE ON A HUMAN LIFE? IF A DEATH SHOULD OCCUR BECAUSE OF THIS THAN ACTION WILL BE TAKEN? I REFUSE TO BE THAT HUMAN SACRIFICE, AND NO ONE OUT THERE SHOULD HAVE TO BE TO GET THE POINT ACROSS TO FORD AND THE NHTSA. WHEN DOES ENOUGH ACTUALLY BECOME ENOUGH?
Read Next Complaint >>
