I have had a Sprint Wireless account for seven years, although I don't get service where I live, which is in a mountainous region. I switched to Verizon Wireless in July 2007 and paid my remaining Sprint Wireless bills, with the exception of the "Early termination" fee of $169.35, which I objected to as I did not sign any contract with Sprint Wireless other then the original account registration seven years ago. I received a letter from Sprint stating that the $169.35 charge would be cancelled and I owed no other money to Sprint Wireless. But the bills continued to come in the mail. I spent countless hours on the telephone with Sprint Customer Service and was told a variety of stories, including that I would receive a check from Sprint for $169.35, and that a supervisor would call me at home, none of which happened.
I continue to receive demand letters from Sprint for the $169.35 and now have been contacted by a collection agency for the same amount for "early termination".. I believe this is a pattern that Sprint Wireless engages in, with the hope of wearing down the consumer who will finally pay rather then have his or her credit rating downgraded.
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