I signed up for cell phone service with Sprint in August 2006. The phone I chose has the capability of hooking up to the internet. I was told I would have to specifically sign up for that service in order to use it. I chose not to have that service. Last month I found a $75 charge on my bill for connecting to the internet with my phone. I called and the person I spoke to said that I had probably had the phone in my purse and it was probably bumping up against something causing me to connect to the intenet!!!!! Sprint said they would DO ME A FAVOR and reverse the charge. They did reverse the charge but would not admit that they had made the mistake.
I was just wondering how many Sprint customer do not know they have to specifically sign up for the service and when then they suddenly have a $75 charge they are given the same "purse" senario I was given.
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