Southwest Hyundai Complaint

Southwest Hyundai - Buyer Beware - Automobile Dealership

- 8800 Lomas NE; Albuquerque, NM 87112
02/02/2008 I wanted to get into a more reasonable vehicle that my 2006 Honda Accor Hybrid and had an appointment with Cheryl at Southwest Hyundai.

I test drove a vehicle, and I liked it and was told what the payments would be, but never the sale price. They asked for my insurance carrier and changed my insurance on the verhicle prior to signing any papers. I was there 3 1/2 hours going over everything except the price and the interest. I had such a splitting headache and every time I tried to leave there was more pressue we will do this for you etc. I could get financing from my bank at 5% interest if they would go thought them, but I was told that I could refinance and it would be quicker and easier. The last paper I was to see and sign was the amount and the percentage rate. I signed just to get out of there, and then I realized what I had done on the way home. I paid 32,000.00 for a 2007 Hyundaid Santa Fe that Kelly Blue book retails at $25,000.00. I am paying 9.75% interest which I can not get out of because no bank will lend me that much money for the vehicle.
Plus, I just had to get Triple A to come out to jump the vehicle so that I can go to work.
I was a fool, I thought that Southwest Hyundai would be reputable, and they have really taken advantge of me.
They also knew I had a splitting headache and used that to their advantage.



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Reader Comments:

Posted by soleil00 on 09/20/2008
I had a very similar situation with Southwest Hyundai. I, a single woman went in thinking I had purchased a 2008 tuscon for 25,940 and it turned out they added the 1000 dollar rebate, added my down payment and added my trade in value to the sales price of the car instead of deducting it from the amt financed. Bunch of crooks! Ended up paying 30,000 for a car worth 24,000. After several daily phone calls, to every manager in the building and return visits- I recovered 2000 dollars of that loss. They are sneaky, and do whatever they can to make several thousands extra.



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