Heritage Cars Complaint

Sour Kitten - Jaguar 1999 XJ8 L

- 5700 star lane houston, tx 77057
Purchased a 1999 Jaguar XJ8 L was informed of a part I needed and was told he would receive it the following day (June 22,2010) and install it. I called the following day and was told the part has not reached there yet. I then proceeded to the car lot/ shop because the hood would not open and I would need to access it so I can maintnance the vehicle when I arrived I was told that he would work on that tommorow including the prior work that needed to be done and I would be fine till then.... on the contrary I was not I proceeded to a dentist appointment were I waited at for 3 hours then I got in the car and started heading home immediately the car started overheating and acting up I was unable to access anything under my hood causing damage to my just bought vehicle :( I then proceeded to contact him numerous times, leaving messages, email etc ... no answer and now when I call I'm going straight to his answer machine on both of his numbers ......

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