Sony marketed rear projection HD televisions that had a known issue with optical blocks. Even thought this issue was known they continued to market their products and now as people are having problems with their TV's they are basically washing their hands of the problem--standing behind their one year warranty. Please see the following story and links for greater detail. It would be great if you could get this information out to as many consumers as possible. Thanks.
...As stated by a former Sony technician (“Confidential Source #1”) from the Sony plant located in Mount Pleasant, Pennsylvania, with respect to the defect in the design of the Optical Block contained in the Televisions: “Every single television that left the plant was bad and they knew it.”
Another former Sony technician who worked at the same Mount Pleasant plant (“Confidential Source #2”) noted that the Optical Block Defect at Sony was a “huge” problem, and that despite its knowledge of the Defect, Sony did not re-engineer its optical blocks, but instead replaced consumers’ optical blocks with refurbished ones and charged $700 in each instance for refurbished optical blocks to be used to replace those that had failed.
Confidential Source #2 stated, based on his own knowledge, that “the opt[ical] blocks were a big, big problem.” This former technician was interested in purchasing a television through Sony’s employee discount program, but was explicitly warned not to purchase any of the Wega models for at least two years until Sony fixed and re-engineered the Optical Blocks. “I was told not to buy anything for at least two years because everything being sold at that time was refurbished merchandise. Everything going out was stuff that was sent back to the plant, torn down, opt[ical] blocks replaced by nonqualified people like myself. . . . We were pulling the backs off of those televisions and pulling out the opt[ical] blocks and jamming new ones in. We then put them back in the box and taped it up like new
Links:
http://sites. google.com/site/sonylcdrpTVproblems/
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