Direct Express Complaint

social security fraud - ss debit card 1-877-212-9991

- Maine - have no idea
My 80 yr. old father was duped out of his Nov. ss check. With only a conversation over the phone, no signature, which my father cannot remember doing, and I know that he would not ever do, this private company, Direct Express, could reroute my father's ss check to a wrong address and leave him financially impaired!
D. Ex. # 1-877-212-9991 or 1888-741-1115
We called this company twice and they were very vague and non-helpful with any information that we needed like:
Who signed him up?
Where did his money go?
What help could they offer?
This makes me believe that this company can help criminals dupe other people.

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Reader Comments:

Posted by hender2sc on 11/15/2012
Contact Texas Department of Banking and complain, consumer.complaints@dob.texas.gov. They can help. Call Comerica Bank 313 222-3435 , then Cardholder Advocacy Mgr. 512 219-2191. These number can never be found or gotten from their lousy customer service.


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