On January 20, 2009, I went to Dillard’s store at North Park Mall in Dallas, TX. After standing in line for a long while, I finally made it to the counter where I would receive my free perfume lawsuit gift. Even though I am male, I feel that I have the right to receive product since I shop there for my family members and myself. After signing a list, I asked one of the women helping if there was anything for men. She replied, “No, I’m sorry.” Frustrated from the long wait in line, I answered, “You’re sorry doesn’t help me.” She quickly torted, “You’ll have to get over it.” Surprised, I asked, “What did you say?” With a bad attitude she then said, “You’ll have to get over it.” I don’t know if it was my Spanish accent or my gay-ness that made her think she had the right to treat me in such a fashion. I wish I could tell the ladies name but can’t, since she was not wearing a nametag. I left without receiving my gift. I find it curious that I can be treated so very nicely when I am spending money at this department store regardless of an accent or my homosexuality. And I do spend money at this store. A lot of it. Regularly. But when an item is being given, suddenly professionalism seems to go out the window. What should have been a pleasant evening turned into a nightmare and great embarrasssment. I want to make one thing clear: I do not want anything from Dillard’s, free or not. I will no longer shop at any Dillard’s. All I ask is for a meeting with the Store Manager/Director of that location, an apology from that employee who I will recognize by sight and to have my signature removed from the list.
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