I ordered a necklace from SHOP NBC......When my delivery came I opened the box only to find it empty. I immediately call the customer service department and was told within two days someone would call me and another neckalce would probably be here by then....Well five days later I called the customer service department and was told it was more like ten days and after the searched the warehouse I would be contacted by the fraud department and they would have me submit answers to some questions......I asked then am I quilty til proven innocent...there was no quality control sticker on my receipt and I will gladly return the brand new empty box and receipt for inspection, but could they put a hold on my bill from Shop NBC credit card.....I was told no hold I was responsible til proven innocent. I now contacted the company by e-mail and was told they were removing the charge from my bill....I still cannot sent my receipt showing no quality sticker...never to purchase from them again......too risky.
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