Sears Complaint

Sears Ruins Superbowl 2008 In Arizona - Tv Set

- phoenix arizona

We "Bought" a TV from Sears on Thanksgiving Day 2007

WE RECEIVED THE BILL , BUT NEVER GOT THE TV

AFTER 2 MONTHS OF SEARS PROCESSING THE ORDER,
SEARS TOLD US ON MONDAY 1/23/08 THAT THE SET IS DISCONTINUED
SEARS IS NOW TRYING TO SELL US THE SAME SET OR ANOTHER
FOR JUST 10% OFF

IF YOU CLICK THE LINK BELOW, THE EXACT SET WE BOUGHT AND
WERE BILLED FOR IS AVAILABLE , BUT SEARS WANTS TO CHARGE
US MORE.. WE HAVE ALL THE LYING EMAILS SEARS HAS STRUNG
US ALONG WITH THE LAST 2 MONTHS

THANKS FOR ANY HELP..WE HAVE NO TV FOR THE SUPERBOWL
TOM IS A GIANTS FAN S1965

THOMAS AND CJ
order number is below, and we have months of documentation


Sony 46 in. LCD Integrated HDTV / Sony Bravia - Model KDL-46S3000 at Sears.com




Subj: Questions About Your Order - status
Date: 1/10/2008 2:05:46 PM Mountain Standard Time
From: order@customerservice.sears.com
To: ceeja
Sent from the Internet (Details)



Please include the following line in all replies.
Tracking number: UT20080110_0000003065

Dear Ms. Lancione,

Thank you for contacting Sears.

We apologize for the continued inconvenience and frustration this has caused.

We show that your request is processing at this time. We will note that you have called us for an update and we will be notifying you with resolution as soon as it is available.

We appreciate your patience and value your patronage.

William S.
Sears Customer Care
webcenter@customerservice.sears.com
1-800-349-4358
.


> -----Original Message-----
> From: ceeja
> Sent: Jan 10, 2008 1:32:54 PM CST
> To: order@customerservice.sears.com
>
>
> Name: Cheryl | Address: | City: | State: | Zip: | Country: | Day Phone: 480- | Evening Phone: 4803| Email: ceeja| Comments: Order #11767330
>
> Television was ordered NOVEMBER 22, 2007.
>
> What is the status of this order? Am I ever going to get this television?
>
> Please advise.
>
>








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