I was injured working for Yahoo Search Marketing in Burbank in 2007. Because the head office is in the Silicon Valley, Sunnyvale, to be exact, the insurance company is located in NorCal (Specialty Risk Services in Sacramento).
Yahoo and SRS don't disagree that I was injured. Yahoo was kind enough to move me to a new position that caused re-injury and declined to move me back (Yahoo HR ignored me for one month) until I was taken off of work. They still ignored my emails until they called to lay me off. That new important position was one slated to be terminated.
The workers comp carrier has made appointments they knew I couldn't attend even though there were openings when I could, forgot to send the PQME doctor my file and stalled on getting the ordered tests. The PQME doctor agreed with my doctor. I was compensated for the injury (6 percent permanently disabled), but trying to get reimbursed and future care has been a nightmarish maze of lost documents.
The lawyers claim they didn't receive documents that were hand-delivered or even provided months ago by a third-party company they hired. They can't seem to find documents that they replied to via email.
Yahoo HR doesn't want to get involved, but that seems contrary to their motto. Before I was laid off, I even emailed Jerry Yang who was the CEO then. How can Yahoo connect people to their passions, when they can't even connect their injured workers with medical payment for past, current and future medical expenses?
The case is too small for lawyers, but it's like a full-time job for me and if ordinary lawyers think workers comp is hard to deal with, what about ordinary citizens?
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