DIRECT TV, DECEIVING, CONNIVING AND DISHONEST.
This Satellite company,"Direct TV," charges a cancellation fee per month for 2 yrs contract. I have always been a cable person where this has never been an issue. I rent..so RENTERS BEWARE! When you sign up, which I did verbally by phone never was it mentioned that you go on contract for 2 years. I happened to move to a place that included cable in my rent. They had no flexability for this situation. They went into my bank account and took almost $400.00 out without my consent. They were very rude and frustrating on the phone. They made no exception. I have since been able to get my bank to have them put back the money but now they have put me into collections. Direct TV uses deceptive business practices by telling you that when you sign for the equipment the contract is on the back. I challenged that and said to fax me, "the said contract," that shows my signiture and of course they couldn't but waisted more of my time in arguing more on the fee. No mention of cancellation fee or contract at the beginning of sale or even at installation was advised. This proves they do not communicate their business practices honorably. Please help all of us that have been taken by this "snaky company." That is a quote from my bank! Thankyou Susan CarterRead Next Complaint >>