FWM Laboratories & GDL Inc Complaint

Robbed Online - Acai berry detox and Zalestrim diet aid

- Florida
December 17, 2008

I like many others decided to “get into shape”, so I find the product called Acai Berry ( I was charged 69.95) with a diet product called Zalestrim (charged86.02) shown further down.

I have returned both products (unopened) and they will not refund my money. I have an average income and can’t people to take my money especially when they have their merchandise in hand. Plus the fact they are scamming so many other people ! If you research some of the internet site for Acai Berry (called pissed off) you will find many others in my situation.

Product 1:

One product was all over the internet: Acai Berry Detox
The deal was you order a sample for $4.99 as a trial…but what happened to me was I got the trial BU T they charged my account for $69.95 for the upcoming product they were to send me which was the regular size Acai berry Detox that I was totally unaware of until I saw the charge on my account. I called several numbers which I will give you, but they let me know very quickly they do not give refunds for any reason. Every customer service number I called was rude, sarcastic and thought it very humorous that I wanted a refund. They said no one got refunds.

They are:
FWM Laboratories
Acai Berry Detox
2040 NE 163rd St., Suite 305
North Miami Beach, FL 33162 phone: 866-949-0138 & 800-278-3620
My Customer ID # : 183182 & My Invoice # : 131326

Zalestrim diet pill Please see all Info below

This was the email I sent to this company after reading many negative things online AFTER ordering:

Below is my information on my order.........I have heard many disturbing things about this product since I've ordered it....when I receive it I want to return it immediately. Let me know if I need a return authorization number from you or what....my phone is
Thanks, Mona Morgan

> Your order LIPOV-200811071733-100270 has been processed and shipped by
> USPS: First Class.
> Track my shipment
>
> Item Quantity Description
> Amount 79.98 > ZA 3 Zalestrim > Subtotal > 79.98> Tax Rate > 0.00%> Tax > 0.00> Shipping/Handling
> 6.04> Total > $86.02>>> Thank you for your business!> GDL Inc. > Customer Service: sales@zalestrim.com

Thank you, Mona Morgan Anything you can do would be very much appreciated !!



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Reader Comments:

Posted by johnsamarecards on 02/21/2009
You need to contact the Attorney General and the Better Business Bureau

Posted by bettyfranks on 06/08/2009
I had the same thing happen to me. I was charged after 15 days for a monthly price of $70. You have to read their TOS to find out that you'll be charged. This is not clear in their checkout process. I'll be notifying the AG and BBB.

Posted by impulsemarketingisascam on 01/26/2010
I'm sorry to say this but I worked for the crappy company that scammed some of you - Impulse Marketing. FHM Labs made the Acai Berry Detox pills, but Impulse Marketing called people and sold them. I really needed the money so I bit my lip and went along with it. But I was recently laid off along with just about everyone else. Thank god, I was feeling so terrible about what I was doing.

I'm too afraid to give out my real name because they might come after me but I'm posting their info everywhere I can. Impulse Marketing is a boiler room scam that's only into ripping off as many people as possible.

We "upsold" all kinds of stuff by calling people who already bought something similar. The best were old people or guys that sounded out of it. We would just read from a script and get people to
agree a couple times on the "free trial". Then the cards would be charged immediately. And we would give phony toll-free customer service numbers to call back that no one answered.

We were told over and over to never mention Impulse Marketing. We were only supposed to say waht was on the script. Some guys got fired for slipping up and mentioning we were from Impulse Marketing because then we could get found. Well I hope that's exactly what happens now.

We never knew the owners names. We only knew them as the bosses. But all of them drove new Escalades, BMWs, Mercedes, etc. One guy just got a Maserati. I heard they even have a company limo. But they treated all the regular workers like crap and paid us only for the time we were actually on the phone talking to someone. If anyone complained, they would fire them for virutally no reason at all.

Well I looked them up on sunbiz.org and found out who the owners are: Joseph A Montalbano, Matthew R Argall and Christopher Reinhold.

Here's the company info:
Impulse Marketing LLC
3985 Gateway Center Blvd Suite 200
Pinellas Park, FL 33782
http://impulseteam.com

If your trying to get ahold of them to get your money back or complain to someone, here's numbers that went straight to their offices:
727-210-4721
727-210-4715

Like I said, I'm really sorry and I hope this helps anyone whose been ripped off by these guys.

ImpulseMarketingIsAScam


Posted by michael_blake80 on 03/23/2011
FWM Laboratories is now doing fraud as Nox Edge



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