1-11-08 I went to what I thought was going to be a relaxing evining in a motel red carpet inn 6868 hornwood dr. Kouston tx 77074 for my birthday. After working hard all I wanted was to get away from the family. I decided to get a room and relax. Little did I know roaches, rude staff and a rent-a- cop would mess up the night I had been plaining for weeks. The first room I checked into had roaches all over the bath room so I went right back to complain. I also ask the staff at the front desk was the building infested with roaches due to that many I saw when in the room. She (the front desk clerk) lied and said no no problem and gave me another room. As I took off my shoes and layed across the bed I saw a single roach by my head on the night table. I became in rage and knew the front desk clerk was lying. The room 218 and 230 were not side by side. If there were not a problem in the building and only that room like she said then why on one side of th building in 218 the roaches were infested taking over the bathroom.
The other side of the building in room230 the roaches was hidden at first and only one roach on the nighttable ran back and forward. To tied I sat on the other side of the room to wait and see if more roaches would appear. It did not take long for them to come out when I turned the lights off and back on moments later. I figured out why the light had been on in room 218 when arriving. Bebecause roaches will not appear in the light they run and hide. Staff already new about the problem I thought. Back in room230 I sat tied hungry angry and dirty from working. I went to take a shower and said forget it I will not let the roaches bother me. I was thinking about the fact it is my birthday. I tried to stick it out and not worry about it. I laid down and tried to sleep after my shower.
And I spent $38 dollars on a cab. 35 Dollars on the room. 500 Shooping after work. I fell asleep for a while and was awaken by something funny on TV. I could not fall back a sleep so I got up to get some water. When turning the light on I was shocked and appalled at what I saw. Roaches were all over the room big and small. I ran to get my cell phone from my jacket in the dressing room to record the roaches as they took over the room. Every part of the room was infested. A roach crawled on me and that was the end of me sticking it out for my birthday. With no more money no car I decide damn enough was enough. I dressed myself quickly and ran to the front desk upset appalled and calm. I nicely pulled out my cell ph to show the clerk the problem in room230 I told her a roach crawled on me that is why I was ready to go. She showed no interest in the footage of the roaches and look disgusted at the sight. She turned her head and want to see no more. I said to her no look what is in my room lady. She turned away and said you were in the room 2 hours why you didn't say nothing until now. I did not answer her because I tried to stay clam even though I was on fire in the inside my mind. I said can I please have my money back to leave and get another room. She said no. I said it is the second room lady. Both rooms you gave me were infested with roaches. She said go but we can not give you your noney back you were in the room 2 hours. I said nothing tring to be cool and claim.
I want to burn the building down with her inside. But I remained clam and told her I have footage of the room and th problem in it. She said so nothing is going to be done because you were in the room 2 hours. As we spoke she steady rang up more customers giving them rooms. I want to tell them run out of here they have a roach problem. The man staff looked at me with anger like he would do something to me if I spoke to there other guest.
I laughed in his face to show I was not afraid of him. Other people came into the motel office and told me there problem too. They also had roaches in their rooms. I knew them the staff were lying and didn't care just wanted money. I told the staff lady all the staff are wrong for giving those rooms out in that condition. I sat and watched couple after couple come in get a room and come back in discuss. I called a friend and told him to pick me up I have a problem and no more paper money on me. As I wait the motel cop tried to intimidate me. I laughed and chewed a gum. I was upset and regret trying to go relax for my birthday. I should have stayed at hm with the family. The staff refused to be understanding. They spoke bad about me and laughed because I really did think I could get my money back. The front desk girl wrote what happened and who I was on a paper because her shift was about to be over. The next shift came on and still I waited for my friend to pick me up. The next shift girl was rude and had a attitude when I said nothing to her but could I use the phone to call my friend my cell ph is dying and I'm waiting on my ride. She treated me poorly and did not let me use the phone. I tried to stay clam and not explode. I was never rude nor showed my anger nor frustration. I had the worst birthday and I still said god thank you for being here another day. My ride came and I left calmly and peacefully but in the cab I rant and rave and could not wait to get him.
I told the cab driver every thing and he offered to give me that ride for free sense it was my birthday I said no thanks and paid with my credit card. I walked in the house jumped in my bed and thanked god for being hm. I talked all night to my other friends about the red carpet inn. They all laughed in shock and said you were calm the whole time I would have burn the bitch down for my money worth.
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