I noticed my Qwest bill last month had a funny charge on it of "ILD" Teleservices. What the heck is that? Called Qwest and found out that they have "no control" over 3rd party billings on my Qwest bill. They just pass on the charge. OK, so that's interesting. Told me to call "Zoom-I net" who was the company that charged this to Qwest, and ultimately to me. I talked to Zoom-I-net, still have no clue as to what they do or who authorized this on my behalf, and they said they would credit the amount. Still have not seen the credit, and Qwest will not credit until they do. I itemized a few more bills, and sure enough, there is a monthly charge for the same ILD fee from Zoom-I-net. So...last year in total I was billed $160 from this 3rd party company who I never authorized and is coming to me on my Qwest bill, who will not credit me until they do.
What is wrong with this picture, and how many other people have had this same charge?
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