Qwest Communications Complaint

Qwest is a major telephone company in the northwest. I had a situation where they were over charging me on my telephone and cell phone service. I did not realize it and they had me change my phone plan to something more costly. By the time I knew what was going on, my service was turned off, in less then a month, they had post $1,600.00 on my credit report and they ignored all my attempts to straighten it out. Instead of correcting their mistakes, they just completely ignore it and stick me with the bill. I am trying to arbitrate this situation through the Better Business Bureau, but with them being a well known company, I still look like another sour customer. Good ol' customer service is just lost forever.....

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