Search

Porsche America Complaint

Porsche America Keeps A Dirtly Little Secret - Porsche Cayenne

- California - NEWPORT BEACH, CA
If I had known my $70,000 Porche Cayenne was made with Volkswagen parts that are substandard and unable to handle such a heavy vehicle, I would have never wasted my money or risked my family's safety. After only 50,000 miles, (thus out of warranty) it is well known in the industry that the drive/propeller shaft completely breaks down. Nobody in the news ever reports it and Porsche hides the fact that they are even aware of this problem-they told me at their corporate office that they'd never heard of this issue before. Check the internet, its all over and yet they refuse to issue a recall. I guess they are waiting for someone to cause an accident when their car feels like its in an 2,000 lb. unbalanced washing machine going down the 405 Fwy. The cost for a new drive shaft part is $950, but Porsche's corporate office refuses to even consider any goodwill reimbursement unless you pay an authorized dealer to diagnose and complete the work first. My car (53,000 miles) costs $1400 to fix at my local Newport Beach dealer, so I had the work done at an independent shop and Porsche's corporate office refused to even talk with me. It is illegal to require a consumer to use their local dealership for repairs. I am outraged that the consumers aren't aware of these practices and feel they should be informed before they step into a Porsche dealership and spend what ammounts to around $80,000 for a VW.

Read Next Complaint >>


Related Consumer Reports On:



    Email Story   |   Comment on this Story



    Read more consumer reviews from Complaint Catalog -> Auto Repair

    Reader Comments:

    Posted by hubb412 on 11/14/2009
    VW is one of the largest automotive conglomerate has influenced the production of some high-end marques such as Audi, Lamborghini, Bugatti and others. To say a VW part is substandard because it's a VW is asinine. VW and Porsche designed the suspension and drivetrain of the Touareg / Cayenne as a joint venture and it used some of the same technology that is in millions of quattro vehicles. To complain that a bearing wears out at 60,000 miles is pretty unreasonable. Change out of your brooks brothers khakis and put on some work clothes (if you own them) and change your damn driveshaft. It should take you 3 hours and only requires basic handtools. On second thought, maybe you should take it to your dealer, I'd hate for you to get some grease under your fingernails. Vehicles require maintenance, even ones that cost 80,000.


    Related stories:


    Home    Consumer Resources    Browse Complaint Catalog       Terms & Conditions/Privacy Policy    Frequently Asked Questions

    Copyright 2005-2008 Complaint.TV