PepBoys and manufacturer WEN Power Complaint

PepBoys and WEN (manufacturer) won't honor generator warranty - Portable Electric Generator

- Florida - Fort Lauderdale
On January 25, 2008 I purchased a WEN Power generator from PEP Boys Auto at 601 Sunrise Blvd in Fort Lauderdale. On July 28, 2009 I noticed a small oil leak in the engine casing, on a generator which has never been used except for monthly start-up. The Owner's Manual states the unit has a two(2) year warranty. Following instructions in the manual, I contacted WEN Power. They stated the generator was counterfeit, the manual a forgery and would not honor the warranty. I went to the PEP Boys store and complained. They said there was nothing they could do and suggested I contact PEP Boys corporate headquarters. I sent them a letter two weeks ago and have not head back. I also sent WEN Power a letter and they emailed a response denying the warranty claim. I would like my generator repaired or my money refunded.

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