I NOTICED 2 PAYMENTS ON MY BANK ACCOUNT STATEMENTS A WHILE BACK. I CONTACTED THE BANK AND WAS TOLD THE PAYMENTS WERE TO AT&T. RECENTLY, I QUESTION THE BANK AGAIN ABOUT THESE CHARGES AND WAS TOLD THE SAME. I CALLED THE NUMBER THEY GAVE ME TO THE COMPANY THAT I THOUGHT WAS RELATED TO AT&T. I WAS TOLD I HAVE 2 PAY AS YOU GO PHONES AND THESE ARE THE MONTHLY CHARGES. I TOLD THEM THOSE WERE NOT MY CHARGES AND TO PLEASE GIVE ME THE INFORMATION USED TO OPEN THOSE ACCOUNTS. THEY TOLD ME I WAS NOT ALLOWED THAT INFORMATION EVEN THOUGH I WAS PAYING THE CHARGES. I ASKED TO SPEAK WITH A SUPERVISOR OR MANAGER AND I WAS TOLD THERE WERE NO ONE IN CHARGE AND THEY WERE ALLOWED TO ACT IN THAT POSITION. I WAS TOLD THEY SHOW AS FAR BACK AS JANUARY 2010 I HAVE BEEN MAKING PAYMENTS TO THEM. I WAS ALSO TOLD THAT IT IS MY FAULT THIS HAS HAPPENED BECAUSE I DIDN'T CATCK THE MISTAKE BEFORE NOW AND I CAN ONLY BE REIMBURSED 3 MONTHS OF MY PAYMENTS. I CALLED AT&T AND WAS TOLD THEY ARE SOMEWHAT CONNECTED TO THIS COMPANY BUT DO NOT HAVE ACCESS TO THEIR INFORMATION. I WAS CHARGED OVER $1900.00. I HAVE HAD CELL PHONES THROUGH AT&T FOR SEVERAL YEARS. THERE IS NO WAY SOMEONE ELSE IN MY HOME OPENED THESE ACCOUNTS. I ONLY LET THESE CHARGES GO, BECAUSE I AM CONSTANTLY UPDATING AND MAKING CHANGES TO THE CELL PHONES I HAVE. I THOUGHT THEY WERE CHARGES FROM AT&T SO I TRUSTED THE CHARGES.
Read Next Complaint >>
