Toyota Complaint

Consumer Complaints - Toyota Did Not Notice The Consumer Of A Costly Repair. - 2001 - 2003 Rav4

- Nationwide

In 2006 Toyota RAV4 released a Technical Service Bulletin of a manufacturing defeat in the computer (EDC) that goes transmission problems. Toyota has not recalled the RAV4 I can only say due to the cost of repairs. This defeat is costing the consumer thousands of dollars to repair. I am one of those consumers. I was told by our local dealership that Toyota will only repair for free if the vehicle is under 8 years or 80,000 miles, which mine is not. What can you do to help the average consumer with this problem?

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Reader Comments:

Posted by gmbillick on 04/10/2009
I can explain this as someone who worked at car dealerships for several years. First off, a TSB is NOT a recall. Recalls are generally federally mandated due to a SAFETY concern, but recalls can also be voluntary. A TSB also may nor affect every vehicle, but MAY affect SOME vehicles. Also, a 2006 vehicle with over 80,000 miles is a very high mileage vehicle and would not fall within ANY warranties. Honestly, if you drive that many miles per year, I would recommend you buy a FACTORY extended warranty with the next vehicle you buy new or used. Truthfully, it's not Toyota's fault that you've put that many miles on your vehicle.. They're not being dishonest, and they offered to repair your vehicle at no cost if it falls within the warranty terms, which it doesn't.

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