Last Sept our seller bought us a home warranty when we purchased their home. The end of August we noticed that several vents in our home had no air coming from them so we called Old Republic Home Warranty Co. They were great in sending out a contractor although we had to pay the 55.00 service fee; he found nothing wrong with the air conditioner but stated the duct work needed to be checked. Another call to Old Republic resulted in another company coming out. Their idea of checking the duct work was putting their hand over the vents. (No Kidding!) This contractor said the system we have is to small for the house. He recommended a new system be installed. We have lived here for almost a year with no problems; however Old Republic considers this a UPGRADE and will not honor their contract. We recently contacted another contractor on our own who indeed said the system is going out and needs to be replaced. What really caught our eye was the fact his bid was $1,000 cheaper for a larger unit!
This happened during the 100 degree plus weather we are looking at having to pay almost $5,000 and Old Republic won't even pay the max of $1,500. Any help would be greatly appreciated - it would be nice just to spread the word that their is a lot of fine print in these contracts and you realize just how little they really do cover. Just do a search on Goggle!! Thanks Again for your consideration!
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