Well, I am in the military, stationed in Germany. I paid for two tickets; the price was $2,500.00.
I arrived at the check in 25 minutes prior to the flight, due to weather and other situations.
I do understand that I should have been there and hour prior, but like I said I am in the military and I have had to get on conecting flights that I barely just made the gate, due to the way they were set up by the agency or because the prior flight was late, etc..., the thing is; I was told that I lost the money because they could not get me and my wife on the flight, after we drove 3 hours to get there. The airport was empty all they had to do was check us in, and take our bags, or let us take the bag with us, whatever; we could have ran to the gate, like I have seen done many times before, or have done myself.
I also paid for a ticket for parking through the internet, prior to going to the airport and asked about a reimbursment of the days I was not going to use the parking, due to I reserved it for almost 2 weeks, and was told at the central parking office, that I would have to call some number. I than tried to leave the parking area, and the card that was sent to me, to get out of the parking did not work, so I tried to talk to the attendent and he stated in a disrespectful way that he did not speak English. I ended up having to pay 8 Euros for tha date.
The whole thing is this, in the U.S. we the customer usually get taken care of and most airlines in the U.S. understand that there are some un-forseen situations, and take care of the customer, but here in Germany it seems as though the customer has no rights, and is treated with dierespect.
I think it is sad that they treat us especially that way, due to many Soldiers died here so that the Germans as well as French can now live the life they are living, but yet since I arrived here in February I have had the Germans act disrespectful towards me and my wife and I am not the only one.
I guess that is their way of saying, thaank you for distroying the dictator that killed Jews by the millions, and was running our country to the ground, thank you for ensuring that we did not have to live in a Facist country, and so much more they should thank us for, their euro would not be as it is if it wasn't for those Soldiers that died here.
Well, anyway, I guess that is enough. I really wish there would be more people like the American around the world. We have sacrificed not only for our country but for others, and continue and try and take care of others, while others take and then shove us aside when they are set.
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