I signd up for a certain number of violin lessons for my thirteen year old son. They supplied a teacher and honored that number of lessons. When it came time to renew we paid $400 dollars for additional lessons. Just when we did that his teacher said that he would no longer be able to conduct the lessons. We contacted the company and explained that we would like a refund instead of starting over with a new teacher. They have yet to give us that refund after months of calling them. I am more outraged today (3/4/09) because they went into my account and removed an additional $400 dollars. I didn't receive my original $400 and now they take an additional $400 for services which I have cancelled. This is fraud and theft. I have tried calling but get a run around or a voice mail. I am not the only person this company is doing this to. The complaints are all over the Web when I search Amadeus Music School. This company should be shut down.
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