money network Complaint
Posted by pianohands2 on 07/01/2012
Wow I want to share my story and everyone will be shocked::
So I'm sitting at home in Connecticut and my husband is at work. I check the card online and the very night before at 11:50pm someone wiped out my card of 246.08 in a store called meijer in Michigan
I was so upset, I didn't even know what to do. Like everyone else I work hard for my money and my husband and I don't make a lot of it. I called money network and they said they couldn't do anything because it's in a "pending" status. Even though other banks will cancel it if it is deemed suspicious.
I bought something that night at 6:40pm in CT and filed a police report the next day. So there telling me, I flew to Michigan to spend the rest of my money and flew back, all within a 24 hour period?
And then of course things get worse...
One rep tells me that they could fax me something. So I drove a half hour so that I could get to my aunts house where a fax machine is. I call them and they say "oh we don't fax anything, but you can fax us with an affidavit"
So I fax the affidavit, call back to make sure they received it, and they say we won't know for 24-72 hours.
So I'm mad but I wait 3 days and call back and they say "oh no we never received anything but they sent you something in the mail"
Then I ask for a supervisor and she says "we are giving you a new card and when that card comes in the mail, it will DEFINITELY have the money on it that was missing"
Of course when I got the card in the mail no money was on it and the supervisor lied to me. So the question is how do I know if I fax this thing that they will get it?
THIS IS THE WORST COMPANY IN THE WORLD!!!