My internet is supposed to be up to 128 times faster than dial up and up to 5 times faster than dsl. Last year, 2006 my RCA modem started going off beginning in April. Over a period of 4 months it was off daily 3 to 4 times. A new modem was installed in August 2006 and the internet worked fine until April 2007. The same problem began daily. Tech support was here 6 times since April. They switched out the modem again and it worked fine for 3 days. Now it don't go off all the way it just slows down to no speed at all. Web pages won't display, mail can't be sent, Yahoo Messenger stops responding. I use this instant messenger program to communicate with my family all over the US. Mediacom has promised they will reduce the amount I pay each month, I will have to wait and see on that issue. I had a technician who works for another company tell me they have sold too many broadband accounts for this small town and when it is in use by a lot of people the modem will just stop or slow down dramatically. Yesterday I was downloading a 4 MB program that slowed to less than dial up speed 16.2kbs. I just wish there was somebody to work with. I get so frustrated because they just keep sending out a tech and nothing gets resolved.
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