My grandfather bought the MAJICJACK after seeing the advertisement on television. Once receiving the jack, it did not work for him. So he called the helpdesk and they started talking about maybe it needed a repair and it may cost more then what he spent to purchase the jack to began with! He sent it back to the company address with a letter asking for his money back, after all it had a money back guarantee for what ever reason. Soon after that he received a statement from his bank showing that on 2 different debits and weeks apart from each other where they had taken 23.00 and then again another 79.00. Thats way more then the fee he was told tax, shipping and delivery included. What's going on? Since he sent everything back he has nothing but one contact number that is completly automated and no one to help us. He deserves his money back and the company needs to be more aware of every aspect of how they are truly screwing people over, all of these problems are not an accident or slip of the finger. They robbed my grandfather!!!!!!!! If anyone knows of any way to contact these people please help us
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