Maytag/Whirlpool Complaint

Lemon Maytag/Whirlpool Washer - Washer

- Chicagoland Area, IL
My patients are wearing thin! This has got to be the worst experience EVER! I purchased a brand new Maytag/Whirlpool washer from Home Depot in November on Black Friday. I received it in my home in December. Two weeks later the motor went out and it wouldn't agitate! Called Maytag about replacing it since it was suppose to be brand new. Maytag said no they ONLY repair. So they sent out their contracted service company. They repaired it (so I thought). Less than two months later in February motor died for the SECOND TIME. Called Maytag pleading for another washer. Again, they refused and sent another contractor from a different company to repair (The month is March now). Maytag contractor repaired washer (so I thought AGAIN) but washer broke down again for the third time (Its now April). Called Maytag. 'No we are not going to replace it we only repair'... Service man came out April 12 to repair washer. It worked for less than 24 hours and broke down AGAIN ON APRIL 13TH!!!! Maytag is refusing to replace my washer as long as they can have someone to repair it. Even if it is only 12 hours its repaired. This has got to be the worst customer service in the history of America. HELP PLEASE!!!!!!!!

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Posted by NAR_Customer_Solutions on 04/14/2011
Please contact Maytag at MaytagCare on Twitter or Facebook under Maytag. We would be happy to discuss your situation with you.



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