Wells Fargo and Wachovia Complaint

Large Bank didn't keep records after the merge

- Antioch, Ca

When Wells Fargo took over Wachovia Bank, The system was changed to the Wells Fargo for all account. The problem I had was trying to get records form Wachovia after the take over. (Wachovia Mortgage) said I didn't make a payment and I knew I did. I ask to see the records from the Wachvia Bank, from right before they merged. I needed to see the detail checking and Savings for my account to make sure that the mortgaged paid didn't go to another persons account. The manager of both Wells Fargo and Wachovia could not retrieve them. They don't exist any more. And they still claim I didn't pay and are threatening Foreclose. Help me please. I tryed to do it myself but I hit a brick wall.

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