I was "banned" from a kroger grocery store because store management said that I was harassing her employees when all along the problem was with the one of the managers calling me a bad name! I contacted the corporate office several times by email and no one responded! And right to this day no one has contacted me concerning these matters! I emailed them of course and they would always respond by email apologizing but never discussed anything with me about the problems and would always get my phone numbers!
I have been shopping at this store for some years and do not accept this decision! Why didn't I get "banned" from all the other years I have shopped there? The store is a good store they just have the wrong management who do not know how to
deal with their customers! On Tuesday October 30th I went into the store and had some problems at the self checkout and I ended up having words with the same manager I always
have a problem with as I was leaving the store! She said that she was going to make a report and have me banned the
next time I come into the store!
She told me she was off on Wednesday October 31st and to come in on Thursday to see what will happen! I didn't think nothing of it because I feel she was the problem! And I was not coming in the store just to harass her like she was saying! I don't know what she said or what she wrote! The other store manager approached me while at the pharmacy picking up my medicine and asked me could she talk to me and I said yes! We went over to the side and told me that I have been banned from her store because I have been a problem to them! And then they were laughing as I was leaving! The managers that is!
They were the only ones I have had problems with because one of the managers is very immature and I acted accordingly! So, to me this problem can go both ways and was uncalled for to have me banned! After all I don't even understand what banned means! The manager told me if I didn't leave she would call the police! And I was like ok! But the thing of it is I was doing nothing and they came to me when I was minding my own business! During the whole time while shopping in the store no one bothered to pull me over to the side to talk to me then!
And corporate office are so unconcerned about the situation and their customers!
Thanks!
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