July 7, 2007 I received a notice from the IRS that I owed $3240.00 in back taxes for the year 2005. I didn't have it so I contacted J. K. Harris to help me, since I am on Social Security and don't have that kind of money. After an initial meeting with their representative, "Frank", in Eau Claire - I was assured I qualified for "uncollectable status" because my only asset was my 1988 mobile home (which he told me they would not force me to sell) and a 1998 vehicle. My daughter paid the $850 processing fee for me.
A few weeks later I received a call from "Beth" who stated she would be handling my case. She requested every piece of paper imaginable, which I sent to her. Approximately a month later, I received another letter from "Beth" requesting another set of copies of the same thing I had sent her earlier.
October 24, 2007 I received a letter from "Beth" stating that the the case had been filed "uncollectable" and that the IRS would not be able to forcible attempt to take my property.
January 25,2008 I received a notice that the IRS was going to levy my assets within 10 days. My daughter obtained a loan and paid off the IRS so that I could keep a roof over this 70 year old head.
I send many emails and faxes to "Frank", my original contact with J. K. Harris - he would only reply that he would look into it. Nothing more. My attempts to contact "Beth" also proved unsuccessful. So --- finally,
I wrote to a letter to the president of J. K. Harris and would you believe - received a letter from "Beth" stating she would be handling my request. How unreassuringly that was. The president couldn't be bothered!!!
I have requested my daughter's original fee be returned, and just yesterday received a letter from J. K. Harris' Review & Oversight Department" that my case had been closed and no refund was due me. How sad that this company promotes themselves as helping people, when in fact, they are taking advantage of people in IRS trouble.
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