Been waiting since 1/20/2011 for refund check. Called the store and talked to the manager pat, I used the word damn when talking to her as in "this is a damn shame" she started screaming at me about swearing.........When I appoligized for using the word damn, she hung up on me. All you get is a recording when you call to find out where you check is. In the recording they ask you to leave information as to where each item was purchased, how you paid for it as well as the date you purchased each item. I sew for a living and will clear out the sewing room 3x a year of things I have not used or bought by mistake. I spend thousands in jo anne stores on an anual basis. The return consisted of 48 items .... How am I supposed to know? I went on line only to discover they keep the merchandise you returned saying you have no receipt and the items are stolen...You never get back the merchandise you paid for and returned...They hold it hostage until you can produce a receipt for each and every item and of course you never see the refund check or your merchandise again. Why do they offer a return without receipt policy only to rob you blind? Let me just say... Damn them for being thieves. Oh, oh did I say damn? I will undoubtatly wind up in jo annes hell---oh yeah....I am already there.
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